About Us

A Letter from the owner

At Tuffy Richmond Auto Service Centers, we pride ourselves on our quality parts, exceptional repairs and award winning customer service record. After all, we have been in the auto repair business for over 30 years!

In that time, we have grown from being the best muffler and exhaust service available to becoming the foremost “do-it-all” auto repair center! Tuffy is your muffler and more store, from air conditioning to shock & struts, from brakes to timing belts, you can count on Tuffy to do it right, and do it right away. You can even watch your vehicle’s servicing from the comfort and convenience of our lobby.

With regular maintenance visits, we will have complete, computerized records of all the services we perform on your car. Think of us as your vehicle’s doctor. When we know the history of your car, we are better able to keep it running it’s best and diagnose problems quicker and easier.

You can rest assured that Tuffy’s master technicians and friendly staff will take the worry out of your auto repair needs. We have 5 convenient locations in the Richmond area so there is one close to your home or work.

You can’t go wrong with Tuffy, I’ll see to it because I personally guarantee your satisfaction on each and every visit! For your convenience we offer 90-day Same as Cash financing and we honor most competitors coupons and warranties!

Thank you for inquiring about Tuffy Auto Repair and Service. I look forward to seeing you and your car the next time you need auto repairs.

Sincerely,

Darrel “Tuffy” Neilson